Could the traditional role of the personal assistant be replaced by a wave of new apps? A new survey shows that secretaries and their employers see technology and tight budgets as major challenges to the role.
The study, by The Works Recruitment, shows that 43% of personal assistants see the current job market as poor. The majority of those surveyed attribute the situation to fewer people needing a secretary, (55%) and 30% see technology replacing the traditional roles and responsibilities.
Gillian Johnson, CEO of The Works Recruitment says the role of the PA is set to change. “PA and secretarial roles look to be taking a back seat with the advancing technology businesses have at their disposal. It looks like candidates with this type of experience are now expected to broaden their skill-set to find work.”
Seventy per cent of secretaries surveyed agreed the role of personal assistant would still be around in 20 years’ time, but that it would have to change.
In your remit?
The survey also brought to light what PAs and secretaries believe falls under their remit. 97% believed their role should encompass diary management and 85% said answering calls and typing should also be on their list of responsibilities. However, only 20% thought that their job should include managing personal affairs such as childcare and arranging social events.